Select Apartments, one of the UK’s longest established independent serviced apartment agencies, has introduced another unique benefit, “My Select” and a fridge filling service for its clients.
Once a client has made their booking, they will receive either a text or an e-mail from Select Apartments with a link directing them to the “My Select” landing page. Here, clients will be able to select any of the added value services that the company offers including the new fridge filling service. Initially the service will be available at over 900 apartments across London offering clients the option to order essential supplies prior to their arrival. A food starter pack costs from just £19.95 and includes a choice of basics such as milk, cereal, tea bags, coffee, eggs, bread and butter etc, which are all delivered to the apartment ahead of arrival.
The company already provides its clients with added benefits such as a free VIP Global Chauffeur, a free Tastecard as well as free access to Office Space in Town’s (OSIT) six London business lounges, for up to five hours per week. OSIT also offers Select Apartment clients an exclusive 20% discount on meeting room hire. These services can all be requested on the “My Select” landing page once a booking has been made.
Says Simon Morrison, Managing Director: “We are constantly looking at ways to enhance our clients experience and add value to what we offer. We have always led the sector in creativity and product development and are always looking at new ways in which to do this. In fact, we are looking to further expand our range of services later this year. We have grouped all our added value programmes onto a landing page “My Select” which we then direct our clients to once they have a made their booking. The “My Select” programme has also been designed to increase visibility and interaction with our guests. We feel it is important to be in touch with our guests/clients throughout their stay to not only ensure it is going smoothly but also to give them an opportunity to feedback to us with any issues or suggestions.”
As part of the customer experience the company will also contact the guest with a reminder that their stay will be coming to an end and a link to a feedback survey if they wish to complete it. For further information on Select Apartments added value programmes visit www.selectapartments.co.uk/services