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All prices quoted exclude VAT which is charged at 20% for the ﬁrst twenty eight nights of the stay and reduces to 4% for all subsequent nights.
All cancellations and amendments must be made in writing. A charge will be levied in respect of reservations, which are subsequently cancelled, or in the case of non-arrival. In the case of bookings for the duration of 1 – 14 nights we will require 14 days notice of cancellation in writing prior to the arrival date and for bookings in excess of 14 nights 28 days notice of cancellation in writing prior to the arrival date. If the appropriate cancellation notice is not given in writing prior to the proposed arrival date the total cost of the accommodation will be charged, unless we are able to re-let the accommodation at the same rate. We recommend that appropriate insurance is taken out especially for longer stays. Please note there will be a £50 administration fee for any confirmed bookings which are subsequently amended. Whilst every effort is made to fulfil, your requests, unfortunately we cannot guarantee these and failure to do so will not constitute a breach of contract. In the unlikely event that we have to change or cancel your reservation, we reserve the right to do so. However, you have the right to accept the changed arrangements as notified or cancel your reservation and receive a full refund of monies paid. We will be under no further obligation or liability for losses or expenses arising from the cancellation. There are no further circumstances for which Exeter Serviced Apartments will be liable for a refund. We reserve the right to cancel any booking should you or any member of your party cause damage to the property, its furniture or contents or should you create a serious disturbance to any adjoining neighbours.
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